South Norwood Business Network is committed to safeguarding your privacy. We do not sell any private data of our Visitors, Members, Partners, or Customers.
Contact us at hello (at) snbusinessnetwork.co.uk if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
Table of Contents
Definitions used in this Policy
Data protection principles we follow
What rights do you have regarding your Personal Data
What Personal Data we gather
How we use your Personal Data
How we secure your data
Information about cookies
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – South Norwood Business Network
Data Protection Principles
We promise to follow the following data protection principles:
Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
Processing is limited with a time period. We will not store your personal data for longer than needed.
We will do our best to ensure the accuracy of data.
We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
Right to information – meaning you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, tax, legal, or security purposes.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
To withdraw your consent, access your data or delete your data go to Privacy Tools Page.
Data we gather
Information you have provided us with.
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or for contact purposes or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.
Information automatically collected about you.
This includes information that is automatically stored by cookies and other session tools. For example, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the content of our website, your activities may be logged.
Information from our partners.
We may gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. It may be related to bank payments or other payment gateways.
Publicly available information.
We may gather information about you that is publicly available.
How we use your Personal Data
We use your Personal Data in order to:
provide our service to you, contact you, send informations or fulfill any activities related to our projects, campaigns and statutory mission. This includes for example registering your account; providing you with other products, services or information that you have requested; making possible for you to participate in our business initiatives, providing you with cost estimation for services, and communicating with you in relation to those products, services initiatives, campaigns, and projects; communicating and interacting with you; and notifying you of changes to any current actions.
enhance your customer/user experience;
fulfill an obligation under law or contract;
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
to identify you;
to fulfill any duties related with your interactions and/or participation in South Norwood Business Network
to provide you a service or to send/offer you a product or service;
to communicate about sales and/or invoicing;
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
to send you personalized offers (from us and/or our carefully selected partners);
to administer and analyse our members and users base in order to improve the quality, variety, and availability of products/services offered/provided;
to conduct questionnaires concerning users satisfaction;
Visitor’s comments may be checked through an automated spam detection service. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
As long as you have not informed us otherwise, we consider offering you products/services/participation in our campaigns and initiatives that are similar or same to your purchasing/participation history/browsing behavior to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
to send you newsletters and campaign offers (from us and/or our carefully selected partners);
for other purposes we have asked your consent for;
We Process your Personal Data in order to fulfill obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than required by law.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
the link between purposes, context and nature of Personal Data is suitable for further Processing;
the further Processing would not harm your interests and there would be appropriate safeguard for Processing.
We will inform you of any further Processing and purposes.
Who else can access your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to provide the service or to make your participation in our actions possible, or to enhance your user experience. In case of our employees, members, or partners working with us we may share some data with suppliers, regulators, and partners who provide services to us or participate in our projects.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
Promotion and social media.
One of our main goals is to support business by promotional campaigns. For purposes of press release, promotion, advertising, PR, and marketing of our projects and actions we may share your data with media, journalists, and our partners. It may include details publicly available (not considered as a Personal Data) as: your business name, company name, trade name, business address and contact details. In some cases (e.g. participation in our competitions, projects, and initiatives) we may also share your name or your contact details. Above mentioned information may be published/broadcast on websites (including our website), social media and news outlets, including TV, press, radio and prints.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How we secure your data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We update and monitor our systems for possible vulnerabilities and attacks.
Even though we do our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
We do not intend to collect or knowingly collect information from children.
Cookies and other technologies we use
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may limit your use of certain functions.
Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
Analytics cookies – these cookies are used to measure the use and performance of our website and services
Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation. Currently we do not use this option, we may do it in the future.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
To contact us please go to Contact Page.
Phone: +44 1625 545 745
Last modification was made June 16, 2020.